Contacting a seller & messages

Got a question about a listing before you buy? You can message the seller straight from the item page.

Write to a seller

• On any listing you'll find a "Message seller" option — use it to ask about condition, delivery, options or anything the description didn't cover.
• Your conversation lands in your inbox in your account, and the seller's reply shows up there too.

Your inbox

All your chats live in one place inside your account. Open the inbox to follow up on a question, agree details before ordering, or keep talking after a purchase. Threads stay grouped by conversation, so you can pick up where you left off.

Tips for a quick reply

• Ask specific questions — mention the exact item and what you need to know.
• Keep the deal inside Admister messages so there's a clear record.
• For digital goods, remember delivery is instant at checkout, so most pre-sale questions are about the product itself rather than shipping.